How an organization reacts within the first 24 hours after a crisis determines the direction of the aftermath, which is why organizations look to leaders like Patrick Prince for case management guidance. Having served as a leading organizational responder to hundreds of workplace crises including on-the-job homicide, acts of sabotage, verbal threats, and much more over the last two decades, Patrick has the firsthand experience and academic knowledge necessary to ensure organizations react to workplace crises in a manner consistent with humanitarian, organizational, PR, and legal objectives.
Pre Incident Case Management
Mr. Prince provides organizations and their Threat Assessment Teams with comprehensive crisis response frameworks to ensure that every relevant level of an organization is prepared in advance for potential threats and crises. From creating and implementing response protocols to preventatively coordinating with local municipal agencies, Patrick’s crisis case management frameworks instill a sense of confidence in employees and supervisors in the face of otherwise chaotic scenarios.
An organization’s initial crisis response is increasingly scrutinized by the news media and online Social Media, so organizations must have decisive action plans prepared prior to any crisis.
Post Incident Case Management
The debriefings and perceived resolutions relating to the aftermath of workplace incidents influence employee perceptions for years following the incident, and if managed incorrectly, can contribute to significant decreases in morale and lowered productive output.
Patrick has the ability to compassionately, delicately, and professionally debrief involved personnel, simultaneously redressing and mitigating the risk of psychological damage to the employee and also sourcing data to best inform organizational preparations against similar threats in the future.
Expert Organizational Crisis Debriefing Professional
Patrick has consulted on more than 1,500 cases of threatening situations or acts of violence in the workplace for clients including numerous Fortune 500 companies, government agencies, and educational institutions. These cases include a wide array of situations ranging from hostile intimidation, harassment and verbal threats to physical assaults, acts of sabotage, felony stalking, discharging firearms in the workplace, active shooter response, and on-the-job homicide.
